SHIPPING

We use the United States Postal Service for all of our shipping. 
     -Priority/First Class Mail: Includes all smaller items and up to one paddle.
     -Parcel Select: Any order containing two or more paddles.
     -International Shipping: We ship via International First Class or Priority Mail. 

HANDLING

We ship two days a week: Tuesday and Thursday.
     -In-Stock orders placed before midnight on Sunday will go out by Tuesday.
     -In-Stock orders placed before midnight on Tuesday will go out by Thursday. 
     -Made-to-Order & Out-of-Stock: All lead times on these items are approximate. We'll try to keep you informed and updated to the best of our ability.

COMMUNICATION

After placing an order you'll receive an order confirmation email. Once you're order ships you'll receive a second email with shipping confirmation and any tracking information available. Our apologies, but both are generated emails with no human interaction. If you'd like to reach someone personally about your order please email or call - todd@sanborncanoe.com / 507-313-6967

If ordering a Made-to-Order or Out-of-Stock or Special Order item you will also receive a personal email from our team confirming lead times and addressing anything else. Depending on many things this email may take us a day or two to send. Please be patient at these times, or you can reach out - todd@sanborncanoe.com / 507-313-6967