If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Sanborn Canoe Co. ships standard packages using USPS Priority Mail, and Priority Mail International. In the Continental US packages typically arrive within 3 days of shipping. International customers will be responsible for all customs and import fees.
Canoe shipping is not currently standardized, and must be negotiated separately. Local pickup is an option for collecting your canoe once completed, but for an additional charge to be negotiated your canoe can be delivered. Typically this is done by completing a number of orders, and then when a few canoes are all ready to be delivered in roughly the same direction, we'll drive a trailer out and deliver those canoes to each customer. This saves cost on your end, but can add time to delivery. Canoes can be shipped standard freight, but this adds additional cost as a crate has to be constructed for the canoe. If you have any additional questions about shipping please Contact Us and we'll do our best to get your questions answered.